COSTA IMC Blog

During a recent trip to the Big Apple we had the opportunity of walking into a very different and cool fast food restaurant. It seems like the Asian approach to eating on-the-go has crossed the globe. Here is the picture of someone enjoying a late dinner!

As our team was waiting to return home from a client meeting in NYC, we realized that the Jet Blue Direct TV service was broken. To our surprise, the flight attendant informed us that we were going to get a $15 credit for the inconvenience. Personally, all of us were shocked at this customer-centric gesture. Here is the email that was waiting for us when we landed.